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At a glance
- Best for
- Long-lasting kitchen and bath faucets
- Standout
- Flo Shutoff closes the main valve on a leak
- Warranty
- Lifetime on residential faucets; 1 yr Flo; 5 yr electronics
- Certifications
- NSF 61, WaterSense, ASME/CSA
- Returns
- 30 days, unused in original packaging
- Shipping
- Free ground over $300; ships in 2–5 days
Pros
- A Warranty That Outlasts the Kitchen: Residential faucets carry a limited lifetime warranty against leaks, drips and finish defects for the original homeowner, and direct-store buyers get free faucet cartridge replacements.
- Certified for Drinking Water: Every Moen residential kitchen and bath faucet complies with the Safe Drinking Water Act and NSF 61, with spec sheets listing WaterSense and ASME/CSA certification model by model.
- Smart Water Protection: The Flo Shutoff monitors your home's supply and can close the main valve when it detects a leak, from $623.99 for the 0.75-inch model.
Cons
- Smart products carry shorter cover than the faucets — one year on the Flo Shutoff and five years on Smart Shower and MotionSense electronics — and the optional leak-protection service is a 36-month plan, so the terms are worth a read before adding it at checkout.
- The direct store ships within the US only, with Canadian buyers served through moen.ca, and returns need unused, boxed product, so confirming your finish and valve before installation keeps the 30-day window fully open.
The Verdict
What sets Moen apart is a lifetime warranty on its faucets and the engineering depth of a long-established American plumbing brand: Moen is headquartered in North Olmsted, Ohio, and belongs to Fortune Brands Innovations, whose water segment also holds ROHL, Riobel and Victoria+Albert. Its direct store sells kitchen and bath faucets, showers, sinks, disposals, filtration, toilets and bidets, and a smart-home line led by the Flo Shutoff, the Moen Smart Shower and touchless MotionSense Wave faucets. Residential faucets are certified to NSF 61, comply with the Safe Drinking Water Act and list WaterSense and ASME/CSA certification on each spec sheet, and Wirecutter names the Moen Attract Magnetix its upgrade-pick showerhead. Direct prices are fair and plainly stated, with no inflated "was" figures: the Riley pulldown kitchen faucet is $179.00, the Arbor high-arc pulldown $336.92 in chrome and $437.93 in matte black, the Arbor MotionSense Wave $418.57, the Align pre-rinse spring pulldown $619.43, the Smart Shower two-outlet controller $521.04 and the Flo Shutoff from $623.99. Orders typically ship in two to five business days, ground shipping is free over $300, and two-day and one-day upgrades are $20 and $25. Buying direct adds US-based support and free faucet cartridge replacements, and spec sheets for every model sit on Moen's site, which makes checking valve compatibility before you buy simple. The reservations are narrow. The lifetime warranty covers residential faucets for the original homeowner, with ten years in multifamily use and five in commercial, while smart electronics carry shorter terms — one year on Flo and five years on Smart Shower and MotionSense — and the Flo leak-protection service is a 36-month auto-renewing plan. The store ships within the US only, and returns within 30 days need unused, boxed product. BBB rates Moen A+ with 51 complaints over three years, and Trustpilot's small 21-review sample leans on warranty service. Made for homeowners replacing a kitchen or bath faucet who want it to last: the lifetime warranty and free cartridge replacements cover the long haul. Ground shipping is free on larger orders, so pick your finish with care, register the product and shop now.
Faucets, Showers and Smart Water Shutoffs, Direct
Moen Incorporated is headquartered at 25300 Al Moen Drive, North Olmsted, Ohio, and is a subsidiary of Fortune Brands Innovations, whose water innovations segment also includes ROHL, Riobel, Victoria+Albert, Perrin & Rowe and SpringWell. The direct store at shop.moen.com sells kitchen and bath faucets, showers, sinks, disposals, filtration, toilets and bidets, bath accessories, parts, an outlet and smart-home products, across lines including Arbor, Align, Riley, Belfield, Brantford, Cia, Doux, Flara, Cambium and Greenfield.
Current direct prices include the Riley One-Handle High Arc Pulldown Kitchen Faucet at $179.00, the Arbor One-Handle High Arc Pulldown at $336.92 in chrome and $437.93 in matte black, the Arbor MotionSense Wave single-sensor pulldown at $418.57, the Align pre-rinse spring pulldown at $619.43, the Align Posi-Temp valve trim at $159.74, the Moen Smart Shower two-outlet controller at $521.04, and the Flo Shutoff at $623.99, $675.99 and $1,039.99 for the 0.75-, 1- and 1.25-inch sizes.
Every Moen residential kitchen and bath faucet complies with the Federal Safe Drinking Water Act and NSF 61, and per-model spec sheets list certification to WaterSense, ASME A112.18.1/CSA B125.1 and NSF 61/9 and 372. Orders typically ship within two to five business days, with free ground shipping over $300 and two-day or one-day delivery for $20 or $25. The direct store ships within the US and its territories; Canadian customers buy through moen.ca. The Smart Shower is available in the US and Canada only.
The direct store accepts returns within 30 days of purchase for a full refund, with product in saleable, unused condition and original packaging. Faucets carry a limited lifetime warranty against leaks, drips and finish defects for the original homeowner, with ten years in multifamily and five years in commercial installations; MotionSense and Smart Shower electronics carry five years, and the Flo Shutoff one year. Independently, BBB rates Moen A+ with a file dating to 1983 and 51 complaints over three years, Trustpilot shows 2.6 across 21 reviews, and Wirecutter lists the Moen Attract Magnetix as its upgrade-pick showerhead. For homeowners upgrading a kitchen or bath, check the spec sheet for valve compatibility, keep the box until installation, and shop now.
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