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At a glance
- Best for
- Condition-specific diets without cooking
- Standout
- Nine dietitian-designed menus, incl. renal-friendly and pureed
- Payment options
- Self-pay, or Medicaid / Medicare Advantage / Area Agency on Aging cover
- Subscription
- Subscribe & Save: 10% off, weekly, a week's notice to cancel
- Returns
- Credit or refund at company's discretion
- Customer rating
- 2.0 on Trustpilot (163)
Pros
- Nine Menus, Sixty-Plus Meals: Menus cover diabetes-friendly, heart-friendly, renal-friendly, lower sodium, gluten-free, vegetarian, pureed, Protein+ and general wellness, with more than 60 meals listed.
- Designed By Registered Dietitians: Meals are developed by registered dietitians alongside professional chefs and made in USDA-inspected kitchens in Grinnell, Iowa, North Jackson, Ohio and Oklahoma City.
- Often Covered In Full: Medicaid plans, Medicare Advantage plans and Area Agency on Aging programmes may cover meals at no cost to the member, with self-pay priced from $7.99 a meal.
Cons
- Prices and shipping appear only after you enter an email address and delivery ZIP code, so have both to hand and read the total before the subscription step.
- Subscribe & Save renews weekly and the written terms ask for a week's notice to cancel, which is longer than the FAQ's cut-off suggests — so work to the week rather than the day.
The Verdict
What sets Mom's Meals apart is refrigerated meals built around a medical condition, delivered anywhere in the country without a freezer full of trays: Mom's Meals is the consumer brand of PurFoods, LLC, based at 3210 SE Corporate Woods Drive in Ankeny, Iowa, on 1-877-508-6667, and majority-backed by Berkshire Partners since a 2020 recapitalisation. Its own investor materials give 1999 as the founding year while its BBB record dates the business to February 2001. Meals are made in three USDA-inspected kitchens, in Grinnell, Iowa, North Jackson, Ohio and Oklahoma City, and shipped from a network the company describes as 69 locations across the United States. Nine menus are published: Diabetes-Friendly, General Wellness, Gluten-Free, Heart-Friendly, Lower Sodium, Protein+, Pureed, Renal-Friendly and Vegetarian, with a cancer support programme sitting under Protein+. Orders come in 10, 14 or 21 meals, refrigerated rather than frozen, arriving in an insulated box with gel packs and keeping 14 days at 40 degrees or below. There are two ways to buy. Self-pay meals are advertised from $7.99 each, with the company stating a range up to $9.49 depending on menu and a Subscribe & Save option giving 10% off plus free shipping. The alternative is coverage: Mom's Meals says meals may be paid for by a Medicaid plan, a Medicare Advantage plan with a meal benefit, or a government-funded programme reached through an Area Agency on Aging, and directs you to your own plan to confirm. The renal menu publishes its thresholds — under 700mg of sodium, 833mg or less of potassium and 330mg or less of phosphorus — and the Protein+ meals are stated at 600 calories and 25g of protein or more. The reservations deserve weight here. The company's marketing leads with free meals, but the site names no plan that provides them, so eligibility has to be checked with your insurer before you count on it. Refunds are discretionary rather than contractual: the terms say Mom's Meals may, at its sole discretion, give a credit or in some cases a refund. Trust signals are weak — BBB holds two unaccredited profiles rated C- and F, both citing unanswered complaints, and Trustpilot reads 2.0 across 163 reviews with 65% at one star, mostly about damaged or delayed arrivals and support that didn't reply. In 2023 PurFoods disclosed a ransomware incident affecting 1,237,681 people, covering Social Security numbers, health information and payment details, which settled as a class action for $4.25 million in October 2024. Made for anyone on a renal, diabetes-friendly or pureed diet, or caring for someone who is: condition-specific menus, ready to heat. Check your plan first, order a short run, and explore now.
Refrigerated Meals Built Around a Condition
Mom's Meals is the trading brand of PurFoods, LLC, 3210 SE Corporate Woods Drive, Ankeny, Iowa 50021, on 1-877-508-6667 Monday to Friday, with a separate cancellation line on 866-971-6667. Berkshire Partners completed a management recapitalisation of PurFoods in 2020. Founding year is given as 1999 in the company's investor-facing materials and February 2001 on its BBB record. Production runs through three USDA-inspected kitchens in Grinnell, Iowa, North Jackson, Ohio and Oklahoma City, Oklahoma, within a network the company describes as 69 locations nationwide.
Nine menus are published: Diabetes-Friendly, General Wellness, Gluten-Free, Heart-Friendly, Lower Sodium, Protein+, Pureed, Renal-Friendly and Vegetarian, with cancer support presented as a programme within Protein+. More than 60 meals are offered across breakfast, lunch and dinner. Orders are placed in 10, 14 or 21 meals. Self-pay pricing is advertised from $7.99 a meal, with the company stating meals are priced at $9.49 or less depending on menu type, and a Subscribe & Save option giving 10% off with free shipping. Individual menu prices, order totals and one-off shipping charges are shown only at checkout after an email address and delivery ZIP code are entered.
The Renal-Friendly menu publishes thresholds of less than 700 milligrams of sodium, 833 milligrams or less of potassium and 330 milligrams or less of phosphorus per meal, and is described as suiting stage 3 or 4 chronic kidney disease and stage 5 end-stage renal disease including haemodialysis. Protein+ and cancer support meals are stated at a minimum of 600 calories and 25 grams of protein, developed with input from registered dietitians specialising in oncology and in accordance with American Institute for Cancer Research guidelines. The Diabetes-Friendly menu is described as lower in carbohydrates without a published figure. Meals across the range are described as designed by registered dietitians and crafted by professional chefs.
Meals arrive refrigerated in an insulated container with gel packs, need no signature and keep for 14 days at 40 degrees or below. Coverage may come through a Medicaid plan, a Medicare Advantage plan with a meal benefit or a government-funded programme accessed via an Area Agency on Aging; Mom's Meals names no specific plans and directs enquiries to the member's own plan or agency. Subscribe & Save is limited to the 48 contiguous states, renews weekly, and the terms require at least one week's written notice to cancel, while the FAQ describes a Thursday 5pm cut-off for the next delivery. Refunds are discretionary: the terms state the company may, in its sole discretion, give a credit or in some cases a refund. Iowa law governs and the terms contain a class action waiver. BBB lists two unaccredited profiles: PurFoods LLC in Ankeny at C-, with the rating attributed to failure to respond to three complaints, and PurFoods Ohio in North Jackson at F, with three complaints all recorded as unanswered. Trustpilot shows 2.0 across 163 reviews on a profile claimed in October 2025, with 65% at one star; recurring themes are packaging arriving damaged, spoiled or delayed deliveries, repetitive menus and slow support. Between 16 January and 22 February 2023 PurFoods experienced a ransomware incident affecting 1,237,681 individuals, notified on 25 August 2023, involving names, Social Security numbers, driver's licence numbers, payment card and financial account details, medical record numbers and health and treatment information; a resulting class action in the Southern District of Iowa settled for $4.25 million, announced in October 2024. No recall attributable to Mom's Meals or PurFoods was identified. It suits households following a specific diet, such as renal-friendly or pureed, who want refrigerated meals without cooking; confirm coverage with your plan, start with a short order, and explore now.
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Is this Mom's Meals review sponsored?
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